Your Questions Answered
Do you have pre-existing medical conditions?
Please check with your healthcare provider before starting a new routine.
Our health & hygiene
Hi Shondha, let me know if you would like to include this section. If so please provide some details
Walk-ins
Please pop-in, if there is availability we'd love to welcome you.
Mobile Phones
While enjoying your time in RNR please have your phone on silent.
Infrared Saunas
We suggest avoiding Infrared Saunas if you are pregnant or trying to conceive.
Cancellations
Should you need to cancel your appointment we ask that you do this as soon as possible to allow us to reschedule & accept other clients. Cancellations made within 24 hours of the scheduled appointment time will result in the forfeit of your booking fee. We encourage you to kindly gift your appointment time to rejuvenate a friend or family member if you can’t cancel before the 24 hour time frame.
Please call us on 8044 3052 if an urgent situation arises that prevents you from attending your appointment.
Late Arrivals
If you're running late please let us know as soon as you can. Your late arrival may result in your treatment time being shortened or forfeited. We ask that you arrive at least 5 minutes before your scheduled appointment time in order to check in and relax.
Booking Fee
When booking a session with RNR, a 25% booking fee will be required to secure your appointment, which will come off the cost of your treatment.